Privacy Policy

Dream Decks, Inc.

Last Updated: December 12, 2024

At Dream Decks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

When you request a quote or contact us through our website, we may collect:

• Your name, email address, phone number, and mailing address

• Project details such as deck type preferences, project size, and timeline

• Property location and specific project requirements

• Communication history and preferences

• Technical information such as IP address, browser type, and device information when you visit our website

How We Use Your Information

We use the information we collect to:

• Provide accurate quotes and project estimates

• Communicate with you about your deck construction project

• Schedule consultations, site visits, and installation appointments

• Send project updates, completion notices, and follow-up communications

• Improve our services and website functionality

• Comply with legal obligations and protect our business interests

Information Protection

We implement industry-standard security measures to protect your personal information:

• Secure servers and encrypted data transmission

• Limited access to personal information on a need-to-know basis

• Regular security audits and updates

• We do not sell, rent, or trade your personal information to third parties

• We only share information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling tools)

Communication Preferences

We may contact you via:

• Email for quote confirmations, project updates, and service information

• Phone calls for project consultation and scheduling

• Text messages if you opt in for SMS notifications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails

• Contacting us directly at (763) 373-6325

• Sending a written request to our business address

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behavior. You can control cookie preferences through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (such as Google Maps, quote request forms, or social media platforms). These third parties have their own privacy policies, and we are not responsible for their practices.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for warranty and reference purposes.

Your Rights

You have the right to: access the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information (subject to legal and business requirements), and object to or restrict certain processing activities. To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new 'Last Updated' date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Minnesota-Specific Privacy Rights

As a Minnesota-based business serving Minnesota residents, we comply with all applicable state privacy laws. Minnesota residents may have additional rights under state law regarding the collection and use of personal information.

Questions About Our Privacy Policy?

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Service Area

Minneapolis-St. Paul Metro

Twin Cities, Minnesota

Dream Decks, Inc. | Licensed & Insured Minnesota Deck Contractor